Thank you for the opportunity to serve you and for entrusting your loved one in our care. The four quadrants in our logo illustrate the mission of Burgess Square Healthcare and Rehabilitation Centre – “We take care of our Residents, Patients, Families and Staff – and the rest takes care of itself.” We have a dedicated team of healthcare professionals who strive for continuous quality improvement and the utmost in compassionate care delivery. Our Transitional Rehab Unit staff work to ensure our patients return back to the community at their highest level of functioning possible. Our long-term care staff focus on ensuring the highest level Quality of Life for our residents. Compassion, Attitude, Respect and Excellence are the backbone of our infrastructure. We work diligently to provide a compassionate and homelike environment.
In a society often saturated with negativity, our CARE customer service program instills our philosophy and culture of proactive thinking and positive reinforcement. It is mission critical for us to create an environment where our employees enjoy their work, allowing them to provide optimal care for our patients.
The sense of family is alive and well at Burgess Square and our door is always open to you. Our dedicated staff will communicate with you regularly about your loved one’s care. We set out to not only meet the needs of your loved one – but to exceed them. As Leo Buscalgia once said, “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.” Please feel free to contact us anytime to express a compliment or a concern. Best of Health and Happiness!
|John F. Vrba
Chief Executive Officer
Chief Operating Officer
Chief Marketing Officer
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Contact the Joint Commission with complements or concerns:
1515 W. 22nd St. #1300
Oak Brook, IL 60523
5801 S. Cass Ave.
Westmont, IL 60559